How ABB creates value from the Industrial Internet of Things
Data collection and data analysis enabled by the industrial Internet of Things may increase knowledge and allow predictions, but unless someone acts on these, there will be no effect on the operational performance and direct value to customers across various industries. Only when the knowledge is turned into actions and issues are resolved will there be a benefit from analyzing more data.
Providing remote access to data and analytics to service experts will close the loop of continued improvement. Online availability of support from a device or process expert is essential for a quick resolution of unwanted situations. Coupling remote access with new technologies allows earlier detection, better diagnostics, and therefore facilitates faster service – resulting in better planning and an increase in efficiency.